Me and my spouse needed to encounter a routine maintenance difficulty on the airport, traveling from JFK to MIA (AA2299),because of which we had to alter the flight .Right after conveying The difficulty towards the crimson jacket AA employee, the flight was adjusted, and we were being certain to be seated while in the top notch as we have been supposed to on the initial flight (my wife is closely pregnant).
Fantastic afternoon This really is my 2nd expertise with AA. A similar time last I went thru exactly the same scenario with my luggage.
I can not have the complaint portion of the American Airlines Web-site to operate. So This is actually the only spot i can find to publish my facts prior to mailing it into the cooperate Place of work.
Owning just accomplished (3/18) a flight from Miami Airport to Philadelphia, we identified that the service inside the Miami Airport with the American Airline men and women wasn't according to economical or professional service. We were given incorrect Instructions to our Test-in spot, nevertheless after we experienced to get in line for just a stability check. We were being sent to the wrong site for that operate.
We had been on AA 1517 from Miami to Roatan 02/13/16 and 02/14/sixteen & The flight was not able to land in Roatan and diverted to Belize. I'm familiar ample with flying to understand the Captain designed the suitable call as well as diversion was temperature related. Upon landing in Belize we were informed because of the Captain there was a warning light on an motor that necessary to be dealt with, the element was available in Belize. The end result was a clear mechanical hold off. We deplaned and ended up instructed we would get food stuff and consume. Following greater than an hour or so we had not been fed along with a little bit later we got a sandwich and bottled h2o and then instructed we could board.
First, while this e mail will not be meant being a response on the remarks you merely submitted, it does ensure We now have gained your comments and possess assigned a reference variety, which the thing is below.
Looking through the short article in Yahoo! about a AA rep composing “deaf and dumb†on their own baggage is rude plus they ought to have greater than a fake apology. you just shed a customer.
I value you might be dealing with a merger and some personnel could possibly be lower than thrilled, but this attitude really should not be evident to your customers who are merely contacting to get some help.
Hi there American Airlines, I don’t Assume it truly is healthy to hold it in: So I'd the worst knowledge at any time, flying this time during my journey to The big apple on 1169 flight DFW LGA 5/eight/sixteen. To start with, I had seat 22A or a little something, and all of a sudden I am despatched down to The underside on the plane to seat 30. I don’t know how many excursions the airplane experienced amassed, but I need to stated which i couldn't do anything but wait for the trip to end to vomite (the odor was Terrible) could not consume, as well as slumber in the least- And that i was not the sole one particular suffering from that. In addition, I recognize website link that you had new teaching flight attendants on board, but was also the pilot?
At sign in for flight 2356 my bag was considered by personnel as outsized. Positioned in dimension Look at & was one inch to tall . My gripe- my spouse with similar bag was not ( diff colour) asked to size Test. observed many naturally too tall baggage earlier Examine pt. your shedding $.
I tried to use a $500 travel voucher for any latest flight and I was unable to accomplish that as American Airlines refused to accept the voucher. Be sure to convey to vacationers to help keep their seats rather than be cheated by these fictitious vouchers that AA provides for vacationers to give up their seats.
I'll say she(AA) uncovered a later on flight for me on One more airline,which I so appreciated,but she absolutely could have far more pleasant in working with me.
went on the Dominican Republic on getaway with my wife and son on july31 til aug 7th 2015 had a good time right up until time to go dwelling, the flight leaving about the aug7th had a hold off for eight several hours for departing to Miami then suppose to connect and head over to dulles airport.
Eventually we obtained all of our bags and naturally amongst my baggage was not there. As envisioned it was dropped, my sons automobile seat was missing. The same ladies that had lied before explained that it needed to be there, scanned in.